1. Scope
This Privacy Policy explains how Vali Naturals LLC (“Vali Naturals,” “we,” “us,” or “our”) handles information in connection with this informational website. It does not govern Amazon, other third-party websites, or information collected under a separate notice.
2. Information we collect
Information you provide
This version of the site does not include a customer account, checkout, newsletter form, or contact form. If you contact us using information printed on a product label or through Amazon, we may receive the information you choose to provide, such as your name, contact details, order details, product name, lot number, photographs, and the content of your message.
Technical information
Our hosting and security provider may automatically process limited technical information needed to deliver and protect the site, such as IP address, browser and device type, requested pages, timestamps, referral information, approximate region, and security signals. We may receive limited logs or aggregated information where available.
3. Cookies and analytics
This static site does not intentionally set first-party advertising cookies and does not include a third-party advertising pixel or analytics script. Essential network and security technologies may still be used by the hosting provider. If we add analytics, embedded media, forms, or advertising technology, we will update this Policy as appropriate.
4. How information may be used
We may use information to operate and secure the site; respond to product, quality, safety, privacy, or legal questions; investigate complaints or suspected adverse events; comply with law; preserve records; protect rights and safety; and improve product information and customer support.
5. How information may be disclosed
We may disclose information to service providers supporting hosting, security, customer care, professional advice, insurance, recordkeeping, or regulatory compliance; to government authorities when required or appropriate; in connection with a business transaction; or to protect rights, safety, and property. We do not sell personal information for money.
6. Amazon and third parties
Amazon independently collects and processes information when you search, create an account, purchase, request support, or initiate a return. Its practices are governed by its own privacy notice and terms. We may receive order or customer-service information from Amazon where permitted and necessary to support a transaction or product concern.
7. Retention
We retain information only as long as reasonably necessary for the purposes described above, including customer care, safety, product-quality review, legal compliance, dispute resolution, and recordkeeping. Retention periods vary based on the type and sensitivity of information and applicable requirements.
8. Privacy rights
Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, portability, restriction, or information about certain disclosures. You may also have a right to appeal a privacy decision or complain to a regulator.
To submit a request, use the customer-care contact method printed on a Vali Naturals product label and write “Privacy Request.” We may need to verify your identity and authority before responding. We will not discriminate against you for exercising an applicable right.
9. Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through this site. If you believe a child has provided information, contact us so we can evaluate and address the issue.
10. Security
We use reasonable administrative and technical measures appropriate to an informational static site. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
11. International visitors
Vali Naturals LLC is based in the United States. Information may be processed in the United States or other locations where service providers operate. Those locations may have different data-protection laws than your location.
12. Browser privacy signals
Because this site does not use behavioral advertising or cross-site tracking technology, there is no advertising preference to change on this site. We will evaluate legally recognized browser-based opt-out signals if our data practices change.
13. Changes to this Policy
We may update this Policy to reflect changes in technology, law, or our practices. The updated date above shows when the current version took effect.
14. Contact
For privacy questions, use the contact method printed on your Vali Naturals product label and identify your message as a “Privacy Request.” You may also use Amazon's own privacy and customer-support channels for information handled through your Amazon account or order.